All Systems Operational

About This Site

Welcome to Stripo's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Online Web Editor Operational
90 days ago
99.99 % uptime
Today
AMP Validation Service ? Operational
90 days ago
100.0 % uptime
Today
Billing Service ? Operational
90 days ago
100.0 % uptime
Today
Countdown Timer Service ? Operational
90 days ago
100.0 % uptime
Today
Stripo Account Backend part ? Operational
90 days ago
99.97 % uptime
Today
Stripo Account UI part ? Operational
90 days ago
99.99 % uptime
Today
Documents Service ? Operational
90 days ago
99.99 % uptime
Today
Draft Service ? Operational
90 days ago
99.99 % uptime
Today
Editor Front-End part ? Operational
90 days ago
100.0 % uptime
Today
Export Service ? Operational
90 days ago
100.0 % uptime
Today
Guid Service ? Operational
90 days ago
100.0 % uptime
Today
HTML Cleaner Service ? Operational
90 days ago
100.0 % uptime
Today
Image Stock Service ? Operational
90 days ago
100.0 % uptime
Today
Modules Service ? Operational
90 days ago
100.0 % uptime
Today
Patches Service ? Operational
90 days ago
99.99 % uptime
Today
PDF Creation Service ? Operational
90 days ago
100.0 % uptime
Today
Smart-Elements Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Testing Service ? Operational
90 days ago
100.0 % uptime
Today
Thumbnail Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Stripo Plugin Operational
90 days ago
99.99 % uptime
Today
AMP Validation Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
API Gateway Service (plugin) ? Operational
90 days ago
99.93 % uptime
Today
Countdown Timer Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Documents Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Draft Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
HTML Cleaner Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Image Stock Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Modules Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Patches Service (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Plugin Configuration Service (plugin) ? Operational
90 days ago
100.0 % uptime
Today
Proxy Server (plugin) ? Operational
90 days ago
99.99 % uptime
Today
Smart-Elements Generation Service (plugin) ? Operational
90 days ago
100.0 % uptime
Today
Thumbnail Generation Service (plugin) ? Operational
90 days ago
100.0 % uptime
Today
Stripo Public API ? Operational
90 days ago
99.99 % uptime
Today
Image Storage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Image Storage Server Speed Performance, Response Time
Fetching
Public API Speed Performance, Response Time
Fetching
Plugin's Backend Speed Performance, Response Time
Fetching
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Resolved - This incident has been resolved.
Jul 25, 09:21 UTC
Investigating - There might be an issue with access to the customer’s account.

Time (UTC) : 2024-07-25T09:20:04

Jul 25, 09:20 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - Our DevOps team has updated the configuration to ensure all necessary headers are properly whitelisted. The plugin can now be initialized without issues.

The plugin is now fully functional, and users should no longer experience any initialization problems.

We apologize for any inconvenience this incident may have caused and appreciate your patience while we worked to resolve it.

Thank you for your understanding and continued support.

Jul 22, 12:50 UTC
Identified - Our team has identified the root cause of the plugin initialization issue. During the maintenance performed yesterday (details available here), we migrated our infrastructure from HTTP/1.1 to HTTP/2. Since this migration, we have received customer reports indicating that certain headers used in their requests are blocked.

Our DevOps team has been working to add specific header fields to the whitelist as these requests come in. It appears there is a configuration issue within this process. We are continuing to work on resolving this configuration issue to ensure all necessary headers are allowed and the plugin can be initialized successfully.

Jul 22, 12:41 UTC
Investigating - We are currently experiencing an issue with our plugin infrastructure. Since 11:55 PM (UTC time), users have been unable to initialize the plugin due to a Cross-Origin Resource Sharing (CORS) error.

This issue affects all users attempting to use the plugin, rendering it non-functional at this time.

Jul 22, 12:33 UTC
Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 10:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 UTC
Scheduled - Dear Plugin Customers,

We would like to inform you about a scheduled maintenance period for the Stripo plugin infrastructure. On 21 July 2024, between 10:00 AM and 11:00 AM UTC, we will be upgrading our protocol from HTTP 1.1 to HTTP 2 for all plugin requests. This upgrade is expected to take approximately 15 minutes, during which there may be a brief interruption in service.

Benefits of the Upgrade:
1. Improved Performance. HTTP 2 allows for faster load times and better overall performance due to its multiplexing capabilities. This means that multiple requests can be sent over a single connection simultaneously, reducing latency.
2. Enhanced Security. HTTP 2 is designed with modern security standards in mind, providing better encryption and protection for data in transit.
3. Increased Efficiency. The new protocol reduces the overhead associated with HTTP 1.1, resulting in more efficient use of network resources. This will enhance the responsiveness and reliability of our plugin.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. If you have any questions or concerns, please feel free to contact our support team.

Thank you for your continued support.

Jul 9, 19:52 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 06:32 UTC
Investigating - There might be an issue related to auto-saving the email templates inside the editor. The manual saving (using the getTemplate JS function) is still working fine as expected.

Time (UTC) : 2024-07-19T06:30:34

Jul 19, 06:30 UTC
Resolved - This incident has been resolved.
Jul 19, 06:29 UTC
Investigating - There might be an issue in searching for new images Stock Images folder inside Image Gallery.

Time (UTC) : 2024-07-19T06:26:44

Jul 19, 06:27 UTC
Resolved - This incident has been resolved.
Jul 19, 06:29 UTC
Investigating - There might be issues with validation of AMPHTML MIME part of your email templates while using compileEmail JS function or Compress Backend method.

Time (UTC) : 2024-07-19T06:27:27

Jul 19, 06:27 UTC
Resolved - This incident has been resolved.
Jul 19, 06:29 UTC
Investigating - There might be issues while uploading customer’s images inside the editor.

Time (UTC) : 2024-07-19T06:27:09

Jul 19, 06:27 UTC
Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 17:38 UTC
Investigating - There might be an issue related to auto-saving the email templates inside the editor. The manual saving (using the getTemplate JS function) is still working fine as expected.

Time (UTC) : 2024-07-18T17:37:34

Jul 18, 17:37 UTC
Resolved - This incident has been resolved.
Jul 18, 17:36 UTC
Investigating - There might be an issue related to auto-saving the email templates inside the editor. The manual saving (using the getTemplate JS function) is still working fine as expected.

Time (UTC) : 2024-07-18T17:34:34

Jul 18, 17:34 UTC
Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 20:54 UTC
Investigating - There might be issues while uploading customer’s images inside the editor.

Time (UTC) : 2024-07-17T20:53:09

Jul 17, 20:53 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.