All Systems Operational

About This Site

Welcome to Stripo's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Online Web Editor Operational
90 days ago
99.99 % uptime
Today
AMP Validation Service Operational
90 days ago
100.0 % uptime
Today
Billing Service Operational
90 days ago
100.0 % uptime
Today
Countdown Timer Service Operational
90 days ago
100.0 % uptime
Today
Stripo Account Backend part Operational
90 days ago
99.99 % uptime
Today
Stripo Account UI part Operational
90 days ago
100.0 % uptime
Today
Documents Service Operational
90 days ago
100.0 % uptime
Today
Draft Service Operational
90 days ago
100.0 % uptime
Today
Editor Front-End part Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
100.0 % uptime
Today
Guid Service Operational
90 days ago
100.0 % uptime
Today
HTML Cleaner Service Operational
90 days ago
100.0 % uptime
Today
Image Stock Service Operational
90 days ago
100.0 % uptime
Today
Modules Service Operational
90 days ago
100.0 % uptime
Today
Patches Service Operational
90 days ago
100.0 % uptime
Today
PDF Creation Service Operational
90 days ago
99.99 % uptime
Today
Smart-Elements Generation Service Operational
90 days ago
100.0 % uptime
Today
Testing Service Operational
90 days ago
99.99 % uptime
Today
Thumbnail Generation Service Operational
90 days ago
100.0 % uptime
Today
Stripo Plugin Operational
90 days ago
99.99 % uptime
Today
AMP Validation Service (plugin) Operational
90 days ago
100.0 % uptime
Today
API Gateway Service (plugin) Operational
90 days ago
99.89 % uptime
Today
Countdown Timer Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Documents Service (plugin) Operational
90 days ago
99.99 % uptime
Today
Draft Service (plugin) Operational
90 days ago
100.0 % uptime
Today
HTML Cleaner Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Image Stock Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Modules Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Patches Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Plugin Configuration Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Proxy Server (plugin) Operational
90 days ago
100.0 % uptime
Today
Smart-Elements Generation Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Thumbnail Generation Service (plugin) Operational
90 days ago
100.0 % uptime
Today
Stripo Public API Operational
90 days ago
99.99 % uptime
Today
Image Storage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Image Storage Server Speed Performance, Response Time
Fetching
Public API Speed Performance, Response Time
Fetching
Plugin's Backend Speed Performance, Response Time
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Aug 6, 2026

No incidents reported today.

Aug 5, 2026

Postmortem - Read details
Aug 5, 16:16 UTC
Resolved - This incident has been resolved.
Aug 5, 14:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 14:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 5, 14:00 UTC
Investigating - We are aware of an issue with the Stripo Plugin: the editor may fail to initialize and does not load for end users. Our team has identified the affected service and is working on a fix. We will post an update as soon as we have more information.
Aug 5, 13:50 UTC

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - The permanent fix has been deployed to all production clusters and all systems are operating normally. During the incident (July 30, 22:48 UTC – July 31, ~04:30 UTC, with residual slowness until ~08:49 UTC), some users experienced login failures, missing team member data, and slow loading of emails. No data was lost. We have added memory-usage alerting to detect this class of issue before it affects users. We apologize for the inconvenience.
Jul 31, 08:49 UTC
Monitoring - Cache capacity has been increased and the system is recovering. Response times are returning to normal as caches warm up. A permanent fix is being deployed.
Jul 31, 06:45 UTC
Identified - We have identified the root cause: an internal caching service (Redis) ran out of memory and began rejecting writes. As a result, permission checks bypassed the cache and put excessive load on the account service, causing slow responses, login failures, and missing account data. We have increased the cache capacity and are preparing a permanent fix.
Jul 31, 06:00 UTC
Investigating - We are investigating reports of users being unable to log in, seeing missing team members, or experiencing slow loading of emails. Our team is working to identify the cause.
Jul 31, 04:30 UTC

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Resolved - On July 28, between approximately 1:28 PM and 1:58 PM (UTC), the Stripo Plugin failed to initialize for embedded integrations. The issue was caused by degraded performance of an internal statistics service, which slowed down plugin initialization requests.

Our team restarted the affected service and temporarily disabled statistics collection for plugin initializations to restore normal operation. The plugin is now loading as expected. We apologize for any inconvenience this may have caused.

Jul 28, 14:02 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Resolved - This incident has been resolved.
Jul 25, 09:20 UTC
Investigating - There might be issues while uploading, changing or removing customer’s images inside the editor.

Time (UTC) : 2026-07-25T09:18:22

Jul 25, 09:18 UTC

Jul 24, 2026

Resolved - On July 24 between 09:20 and 09:50 UTC, real-time co-editing in the plugin editor was temporarily unavailable. During a scheduled release, a database schema update took longer than expected and briefly overloaded the database, which caused the co-editing service to restart. Our team identified the cause and fully restored the service by 09:50 UTC. No customer data was lost, and all other Stripo functionality remained available throughout. We've since added safeguards to our release process to prevent a recurrence.
Jul 24, 11:27 UTC

Jul 23, 2026

Resolved - This incident has been resolved.
Jul 23, 10:02 UTC
Update - [Comment from Opsgenie]Dmitry Kudrenko acknowledged alert: "Partial Outage in work of Stripo Account Backend part"
Jul 23, 09:49 UTC
Investigating - There might be an issue with access to the customer’s account.

Time (UTC) : 2026-07-23T09:39:04

Jul 23, 09:39 UTC